Telesales Executive

Essentia Solutions Group; Greater London; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Essentia Solutions Group in London (NW10) seeks a confident Telesales & Sales Support Executive to generate new business opportunities while supporting the wider sales team. The role combines outbound telesales, lead generation, appointment setting and sales administration, with a strong focus on building relationships and meeting clear targets.

This hybrid role is office-preferred with some flexibility; you will work to KPIs in a fast-paced environment, supporting CRM updates and ongoing sales

Qualifications

• 2+ years' experience in telesales, outbound sales or appointment setting.
• Excellent spoken English and communication skills.
• Confident and professional telephone manner.
• Resilient, motivated and target-driven.
• Highly organised with good attention to detail.
• Strong IT skills.

Responsibilities

• Make high-volume outbound B2B calls to targeted prospects.
• Identify decision-makers, qualify opportunities and book appointments.
• Follow up warm leads and support sales campaigns.
• Build and maintain a strong sales pipeline.
• Support the sales team with follow-ups, diary coordination and administration.
• Keep CRM records, call notes and customer information accurate.
• Manage callbacks, reminders and basic activity reporting.
• Work to KPIs within a monitored and recorded call environment.
• Use feedback and coaching to continually improve performance.

Skills

Telesales experience

Outbound sales

Phone communication

Organised

IT skills

Resilient

Tools

CRM systems

Job description

Telesales & Sales Support Executive

NW10, London — Office preferred | Hybrid considered DOE

£28,000-£32,000 + Commission + Bonuses + Benefits

We're looking for a confident, energetic and commercially minded Telesales & Sales Support Executive to generate new business opportunities while supporting the wider sales team.

This is a varied, target-driven role combining outbound telesales, lead generation, appointment setting and sales administration. It's ideal for someone who enjoys speaking to people, building relationships and working towards clear targets.

Key Responsibilities

• Make high-volume outbound B2B calls to targeted prospects
• Identify decision-makers, qualify opportunities and book appointments
• Follow up warm leads and support sales campaigns
• Build and maintain a strong sales pipeline
• Support the sales team with follow-ups, diary coordination and administration
• Keep CRM records, call notes and customer information accurate
• Manage callbacks, reminders and basic activity reporting
• Work to KPIs within a monitored and recorded call environment
• Use feedback and coaching to continually improve performance

About You

• 2+ years' experience in telesales, outbound sales or appointment setting
• Excellent spoken English and communication skills
• Confident and professional telephone manner
• Resilient, motivated and target-driven
• Highly organised with good attention to detail
• Strong IT skills

Desirable: B2B sales, CRM, sales support/administration, or experience working with commercial sectors.

We're looking for someone who is engaging, proactive, commercially aware, reliable, resilient and ambitious, with the drive to develop and progress.

* Office: NW10, London

Reporting to: Business Development Direct