Telematics Field Engineer - Northern Ireland

Microlise; Belfast City District; On-site; GBP 29,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Shift allowance

Laptop

Mobile phone

Tools provided

Private medical insurance

Job summary

Microlise in Northern Ireland is seeking a Field Service & Installation Engineer to install, service and support our telematics product portfolio at customer sites across Northern Ireland and the surrounding areas. This field-based role requires visiting client sites regularly to ensure systems are integrated and maintained.

You will work with a company vehicle, laptop, mobile phone and tools provided, plus an annual shift allowance and salary reviews.

Qualifications

• Demonstrable experience in a similar role; auto electrics and/or telematics
• Full UK Driving Licence
• Experience of working to Service Level Agreements and Operational Schedules
• Understanding of vehicle wiring diagrams and ability to interpret these
• Evidence of strong customer service skills with a professional approach
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
• Be able to work autonomously, solve problems independently and adhere to agreed processes
• Take pride in what you do ensuring quality and accuracy
• Valid Passport for travel

Responsibilities

• Ensure Microlise product portfolio is full integrated into our customer’s assets
• Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
• Completing survey visits and identifying suitable solutions
• Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
• Inventory management
• Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
• Liaise with customers at all levels
• Provide support to your peers and contractor resource where required
• Ensure administration is concise, accurate and professional
• Adhere to all internal process and procedures
• Report on statistical information when required

Job description

Microlise in Northern Ireland is seeking a Field Service & Installation Engineer to install, service and support our telematics product portfolio at customer sites across Northern Ireland and the surrounding areas. This field-based role requires visiting client sites regularly to ensure systems are integrated and maintained.

You will work with a company vehicle, laptop, mobile phone and tools provided, plus an annual shift allowance and salary reviews.