Telematics Field Engineer - Install & On-Site Support

Microlise; Newcastle upon Tyne; Sur place; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Shift allowance

Laptop provided

Mobile phone

Tools provided

Annual pay reviews

Résumé du poste

Microlise is seeking a Telematics Engineer to support customers in Newcastle and surrounding areas, performing installation, service and ongoing support of our product suite at client sites.

In this field role you will travel to customer sites, manage inventory, and ensure safety of your vehicle and tools. A UK driving licence and telematics/auto electrics experience are essential, with excellent customer service and communication skills.

Qualifications

• Demonstrated experience in auto electrics or telematics.
• Full UK Driving Licence is required.
• Experience working to Service Level Agreements and operational schedules.
• Ability to read vehicle wiring diagrams and interpret them.
• Evidence of strong customer service skills and a professional approach.
• Good interpersonal and communication skills with the ability to adjust style to audiences.
• Ability to work autonomously, solve problems independently and follow processes.
• Pride in delivering quality work with accuracy.
• Valid passport for travel.

Responsabilités

• Ensure Microlise product portfolio is fully integrated into customer assets.
• Timely visits to customer sites to install, service and provide ongoing support of our product suite.
• Inventory management.
• Maintain the upkeep and safety of your vehicle and tools/equipment.
• Liaise with customers at all levels.
• Support peers and contractor resources when required.
• Ensure administration is concise, accurate and professional.
• Adhere to internal processes and procedures.
• Report on statistical information when required.

Connaissances

Auto electrics

Telematics

Driving licence UK

Customer service

Problem solving

Interpersonal skills

Description du poste

Microlise is seeking a Telematics Engineer to support customers in Newcastle and surrounding areas, performing installation, service and ongoing support of our product suite at client sites.

In this field role you will travel to customer sites, manage inventory, and ensure safety of your vehicle and tools. A UK driving licence and telematics/auto electrics experience are essential, with excellent customer service and communication skills.