Telematics Field Engineer: On-Site Install & Service

Microlise; Birmingham; Remote; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Shift allowance

Private medical insurance

33 days holiday

Life Assurance

Costco membership

Wellbeing programmes

Job summary

Microlise in Birmingham is seeking a Field Service & Installation Engineer to install, service and support our telematics product portfolio at customer sites across Birmingham and surrounding areas. You will visit sites regularly to integrate hardware, configure systems and ensure ongoing performance.

The role requires a full UK driving licence, hands-on knowledge of vehicle wiring diagrams, and strong customer service skills.

Qualifications

• Demonstrable experience in a similar role; auto electrics and/or telematics.
• Full UK Driving Licence.
• Experience of working to Service Level Agreements and Operational Schedules.
• Understanding of vehicle wiring diagrams.

Responsibilities

• Ensure Microlise product portfolio is fully integrated into customer assets.
• Timely visits to customer sites to install, service and support products.
• Complete surveys and identify suitable solutions.
• Inventory management and upkeep of vehicles/tools.
• Liaise with customers at all levels and report statistics as required.

Skills

Auto electrics

Telematics

Customer service

Interpersonal communication

Problem solving

Job description

Microlise in Birmingham is seeking a Field Service & Installation Engineer to install, service and support our telematics product portfolio at customer sites across Birmingham and surrounding areas. You will visit sites regularly to integrate hardware, configure systems and ensure ongoing performance.

The role requires a full UK driving licence, hands-on knowledge of vehicle wiring diagrams, and strong customer service skills.