Telecom Service Delivery Coordinator - Provisioning Expert

Clearline Recruitment Ltd; England; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading technology firm in the UK is seeking a Service Delivery Coordinator to join their team in Shoreham by Sea. You will manage various services such as Ethernet, SIP, and Number Management while ensuring smooth implementation and excellent customer interactions. Candidates must possess strong customer service skills, attention to detail, and proficiency in MS Office. This role offers a fixed-term contract with competitive pay and flexible working arrangements.

Benefits

Flexible working arrangements

Learning opportunities

Supportive environment

Additional holiday days

Volunteering days

Qualifications

• Experience in customer service with excellent telephone manner.
• Ability to follow processes and build rapport with customers.
• Solid experience in reporting issues to suppliers.

Responsibilities

• Provision a variety of services like Ethernet and SIP.
• Maintain relationships between supplier and customer.
• Ensure timely resolution of provisioning queries.

Skills

Team player

Customer service focus

Logical approach

Attention to detail

Proficient in MS Word & Excel

Job description

A leading technology firm in the UK is seeking a Service Delivery Coordinator to join their team in Shoreham by Sea. You will manage various services such as Ethernet, SIP, and Number Management while ensuring smooth implementation and excellent customer interactions. Candidates must possess strong customer service skills, attention to detail, and proficiency in MS Office. This role offers a fixed-term contract with competitive pay and flexible working arrangements.