Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Swindon; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer experienced in IBM iSeries or AS/400. The role involves providing technical support, troubleshooting, and expertise in both Linux and Windows environments. This fully remote position offers the opportunity to work with high-profile clients like NASA and Tesla, catering to applicants with at least 5 years in tech support.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing client as the first point of contact.
• Assisting customers with IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Basic Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Swindon, Wiltshire

Client:

Hawksworth

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Your daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical skills required:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice-to-have skills:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company, please send your CV via this platform or by email to [e-mail].

After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

Please note: If you are not a passport holder of the country for this vacancy, you might need a work permit. Check our Blog for more information.

All applications should be made via the 'Apply now' button. Do not provide bank or payment details during the application process.

Created on 26/06/2025 by JR, United Kingdom