Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Newport; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400 for remote work. The successful candidate will offer technical support for clients, including NASA, utilizing their expertise in troubleshooting and server environments. This role requires strong skills in Linux and Windows platforms and troubleshooting experience.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Represent client as first point of contact.
• Diagnose and troubleshoot performance and integration issues.
• Assist customers with expertise in IBM iSeries or AS/400.

Skills

Technical support

Troubleshooting

Networking

Shell scripting

Job description

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Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Newport

Client: Hawksworth

Location: Newport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA. They develop software used in various high-profile applications.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP related technology

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla, then send your CV via this platform or by email to [email protected]

After initial contact, we will share the full position description and discuss the company in more detail.

Thank you for reading our advert. We look forward to speaking with you soon.