Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Shrewsbury; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company in Shrewsbury is seeking a Technical Support Engineer experienced in IBM iSeries or AS/400. The role involves providing essential technical assistance and troubleshooting for clients, utilizing Linux and Windows servers. Join a company that collaborates with prominent organizations like NASA and Tesla.

Qualifications

• 5+ years in technical support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing the client as the first point of contact.
• Assisting customers with expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Shrewsbury

Client:

Hawksworth

Location:

Shrewsbury, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on Linux and Windows servers.

Your responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required skills and experience:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are excited about joining a global engineering/software company and have experience with IBM iSeries or AS/400, please send your CV here or via email to [emailprotected]. After an initial call, we can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.