Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Chesterfield; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading global software company is seeking a Technical Support Engineer with expertise in IBM iSeries or AS/400 mainframe environments. In this remote role, you'll be the first point of contact for clients like NASA, providing critical technical support, diagnosing issues, and assisting customers through your technical expertise. Candidates should have over 5 years of tech support experience, familiarity with Linux and Windows servers, and ideally possess basic networking skills.

Qualifications

• 5+ years in tech support required.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills essential.

Responsibilities

• Representing our client as the first point of contact.
• Assisting customers with IBM iSeries or AS/400 expertise.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Tech Support

Linux

Windows

Networking

Shell Scripting

Job description

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Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Chesterfield

Client: Hawksworth

Location: Chesterfield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. They develop software used worldwide.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Your daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company working with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected].

After an initial call, I will share the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.