Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Bournemouth; Remote; GBP 40,000 - 55,000; Full time

Job summary

A global software company based in Bournemouth is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400 environments. This fully remote position involves providing technical support and troubleshooting for high-profile clients, including organizations like NASA and Tesla. The ideal candidate will have over five years of tech support experience and be proficient in Linux and Windows servers, along with networking and shell scripting skills.

Qualifications

• 5+ years in tech support.
• Experience with IBM iSeries or AS/400.
• Basic networking and shell scripting skills.

Responsibilities

• Representing our client as the first point of contact.
• Assisting customers with IBM iSeries or AS/400 support.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Linux

Windows

Networking

Shell scripting

Job description

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Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Bournemouth

Client: Hawksworth

Location: Bournemouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company used by organizations including NASA. In this role, you will provide technical support for their environment, working on Linux and Windows servers.

Your daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers with IBM iSeries or AS/400 support
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested in this opportunity to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email to [emailprotected].

After initial contact, we will provide the full position description and discuss the company in more detail.

Thank you for your interest, and I look forward to speaking with you soon.