Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Milton Keynes; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading global software company is looking for a Technical Support Engineer specializing in IBM iSeries or AS/400. This remote position involves troubleshooting and supporting clients, ensuring integrity and performance of systems. Candidates should ideally have over 5 years of technical support experience and a good grasp of Linux and Windows server environments.

Qualifications

• 5+ years in tech support.
• Experience with IBM iSeries or AS/400.

Responsibilities

• Represent our client as the first point of contact.
• Help customers troubleshoot performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows Server

Networking

Shell Scripting

Job description

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Location: Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is one of the most impressive software companies, with clients including NASA, Electronic Arts, Samsung, and Tesla.

Responsibilities:

• Represent our client as the first point of contact
• Help customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech Know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technology

If you are interested, please send your CV via this platform or to [emailprotected]. After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for your interest, and I look forward to speaking with you soon.