Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; West Midlands Combined Authority; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company in West Midlands is looking for a Technical Support Engineer specialized in IBM iSeries or AS/400 systems. The role offers a fully remote position, where the selected candidate will support worldwide clients, including prestigious organizations like NASA and Electronic Arts. Candidates should possess strong technical support skills and have experience troubleshooting complex mainframe environments.

Qualifications

• 5+ years in technical support roles.
• Experience with IBM iSeries or AS/400 systems desirable.
• Familiarity with Linux and Windows server environments.

Responsibilities

• Serve as the first point of contact for clients.
• Provide technical support and troubleshooting for systems.
• Diagnose performance issues and system integrations.

Skills

Technical support

Troubleshooting

Performance diagnosis

Basic networking

Shell scripting

Tools

Linux

Windows servers

Job description

Social network you want to login/join with:

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, West Midlands

Client:

Hawksworth

Location:

West Midlands, UK

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company specializing in DevOps, version control, and security

Fully remote position

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company whose solutions are used by organizations including NASA. Join a team that supports innovative technology solutions worldwide.

Your responsibilities will include:

• Serving as the first point of contact for clients
• Providing technical support and troubleshooting for IBM iSeries or AS/400 systems
• Diagnosing performance issues and system integrations

Technical skills required:

• 5+ years in technical support roles
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Additional skills (nice to have):

• Experience with PHP-related technologies

If you are excited about working with a global engineering and software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected].

After initial contact, we will provide the full job description and discuss the company in more detail.

Thank you for your interest. We look forward to speaking with you soon.