Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Exeter; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading global software company is looking for a Technical Support Engineer with expertise in IBM iSeries or AS/400 environments. This fully remote position involves providing technical support for international clients, including renowned firms like NASA and Tesla. Ideal candidates will have over 5 years of tech support experience and knowledge of Linux and Windows servers. Join a dynamic team and further your career in a reputable industry.

Qualifications

• 5+ years experience in technical support.
• Experience with Linux and Windows servers.

Responsibilities

• Representing the client as the first point of contact.
• Assisting customers with IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Networking

Shell scripting

Job description

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Location: Fully remote

Job Category: Other

Client: Hawksworth

Location: Exeter, United Kingdom

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you are excited to join a global engineering/software company, please send your CV via this platform or by email to [emailprotected]. After initial contact, we can provide a full position description and discuss the company in more detail.

Thank you for your interest. We look forward to speaking with you soon.