Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Plymouth; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global software company seeks a Technical Support Engineer specializing in IBM iSeries or AS/400. The successful candidate will provide critical support for high-profile clients including NASA, working remotely and utilizing their expertise in Linux and Windows environments.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing our client as the first point of contact.
• Assisting customers with expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows Servers

Basic Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Plymouth

Client: Hawksworth

Location: Plymouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company specializing in DevOps, version control, and security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, used by organizations including NASA. The role involves providing technical support for their environment, working on Linux and Windows servers.

Responsibilities include:

• Representing our client as the first point of contact
• Assisting customers with expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you're interested in joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email to [emailprotected]. After an initial call, we can provide the full position description and discuss the company further.

Thank you for considering this opportunity. We look forward to speaking with you soon.