Technical Support Engineer and data analyst

Russell Taylor Group; Accrington; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in condition monitoring products seeks a Technical Support Engineer and Data Analyst to handle vibration data analysis and customer support. This role requires strong communication skills and a mechanical background. The position offers competitive benefits including healthcare, training, and international travel opportunities.

Benefits

Company Pension

Private Healthcare

Training and Development

Company Bonus

Company Vehicle

Laptop & Phone

International Travel

Qualifications

• Minimum 2 years experience in vibration data analysis.
• Full UK driving licence required.
• ISO18436 CAT I certification preferred.

Responsibilities

• Responsible for remote and onsite vibration data analysis.
• Provide customer technical support and system commissioning.

Skills

Communication

Customer Service

Problem-Solving

Project Management

Computer Literacy

Education

Recognised Mechanical Qualification

Job description

Technical Support Engineer and data analyst

Vacancy Title: Technical Support Engineer and data analyst

Vacancy Title: Technical Support Engineer and data analyst Contract Type: Permanent Location: Accrington Industry: Mechanical & Electrical Engineering Salary: Competitive Start Date: 2023-10-31 REF: J922237 Contact Name: Jack Elliott Contact Email: [e-mail] Vacancy Published: over 1 year ago Technical Data Analyst & Support Engineer



Rossendale (North west based)

About the company:
-Our client is a global leading OEM for condition monitoring products.
-They offer an extensive product range, from high-tech portable instruments to powerful online systems and comprehensive software to meet the needs of any maintenance organization. Cost-effective and complete, our intelligent solutions keep critical machinery up and running.

Benefits:
-Company Pension
-Attractive salary
-Private Healthcare
-Training and Development
-Company Bonus
-Company Vehicle
-Laptop & Phone
-International Travel
Hours:
-Full Time Office & Field Based - Occasional weekend work,
-international travel and some overnight stays

Quick overview of the role:
The Technical Support Engineer role will be directly responsible to the Technical Director.

The successful applicant will be responsible for management of
remote and site based vibration data analysis within SPM Instrument
UK. The Technical support will have the below responsibilities:
-Vibration data analysis experience (min 2 years)
-Customer Technical Support
-Commissioning of both fixed & wireless monitoring systems.

An ideal candidate will have:
-Have excellent communication and customer service skills
-Be passionate about our products and customer service.
-Have excellent problem-solving skills.
-Be able to act with integrity, consistency and be accountable for own actions.
-Be professional and a good team player.
-Be practical, logical and have good common sense.
-Be highly self-motivated and must be comfortable and able to work on own initiative.
-Have a full, clean UK driving license.

Skills required:
-Computer literate inc. Word, Outlook, Excel, PowerPoint.
-Project and management experience
-Minimum 2 years Condition monitoring analysis experience

Qualifications:
-A recognised mechanical qualification. (Essential)
-Understanding of electromechanical machinery. (Essential)
-Full UK driving licence (Essential)
-ISO18436 CAT I


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