Technical Support & Billing Advisor - On-Site

Concentrix; Stockport; On-site; GBP 21,000 - 26,000; Full time

Job summary

Concentrix is hiring an Inbound Customer Assistant in Stockport to support customers of a leading telecoms provider. You will handle billing, account, payment and technical queries, delivering excellent service and resolving issues to help customers get the most from their products and services.

Full training is provided, making this a great entry into customer service, technical support and problem solving. The role is on-site at Bredbury, SK6 2SU with a permanent, full-time contract.

Responsibilities

• Resolve billing, account, payment and technical queries for customers.
• Deliver excellent customer service and diagnose issues to provide solutions.
• Help customers get the most from products and services.

Job description

Concentrix is hiring an Inbound Customer Assistant in Stockport to support customers of a leading telecoms provider. You will handle billing, account, payment and technical queries, delivering excellent service and resolving issues to help customers get the most from their products and services.

Full training is provided, making this a great entry into customer service, technical support and problem solving. The role is on-site at Bredbury, SK6 2SU with a permanent, full-time contract.