Inbound Sales & Tech Support Specialist

Concentrix; Larbert; On-site; GBP 27,000 - 30,000; Full time

Job summary

Concentrix is seeking an Inbound Sales and Customer Service Consultant to support customers of a leading telecommunications provider. The role involves handling billing enquiries, account support, technical troubleshooting, contract renewals, and service upgrades.

A full training program is provided, making it a strong entry point for a career in customer service, technical support, or sales. Proud member of the Disability Confident employer scheme, the position is on-site at Larbert, FK5 4RX,

Qualifications

• Experience in customer service, sales, or technical support.
• Strong communication and problem-solving skills.
• Ability to explain complex information clearly.

Responsibilities

• Support customers with billing enquiries and account issues.
• Provide technical troubleshooting and guidance.
• Assist with contract renewals and service upgrades.

Skills

Customer service

Sales

Technical support

Job description

Concentrix is seeking an Inbound Sales and Customer Service Consultant to support customers of a leading telecommunications provider. The role involves handling billing enquiries, account support, technical troubleshooting, contract renewals, and service upgrades.

A full training program is provided, making it a strong entry point for a career in customer service, technical support, or sales. Proud member of the Disability Confident employer scheme, the position is on-site at Larbert, FK5 4RX,