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Concentrix
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Job summary
Concentrix is hiring an Inbound Customer Assistant in Stockport to support customers of a leading telecoms provider. You will handle billing, account, payment and technical queries, delivering excellent service and resolving issues to help customers get the most from their products and services.
Full training is provided, making this a great entry into customer service, technical support and problem solving. The role is on-site at Bredbury, SK6 2SU with a permanent, full-time contract.
Responsibilities
- Resolve billing, account, payment and technical queries for customers.
- Deliver excellent customer service and diagnose issues to provide solutions.
- Help customers get the most from products and services.
Job description
As a Customer Support & Technical Solutions Advisor, you'll support customers of a leading telecommunications provider by resolving billing, account, payment, and technical queries. You'll deliver excellent customer service, diagnose issues, provide solutions, and help customers get the most from their products and services. Full training is provided, making this a great opportunity to build a career in customer service, technical support, and problem solving.
Proud member of the Disability Confident employer scheme
- Company: Concentrix
- Salary: £12.75 to £26,520 an hour
- Hours: Full-time
- Location: Bredbury, SK6 2SU
- Working pattern: On-site
- Job type: Permanent
- Posting date: 14 Oct 2026
- Closing date: 13 Nov 2026
As a Customer Support & Technical Solutions Advisor, you'll support customers of a leading telecommunications provider by resolving billing, account, payment, and technical queries. You'll deliver excellent customer service, diagnose issues, provide solutions, and help customers get the most from their products and services. Full training is provided, making this a great opportunity to build a career in customer service, technical support, and problem solving.
Proud member of the Disability Confident employer scheme
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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