Technical Spares Coordinator - End-to-End Sales & Support

Galaxy Personnel; Norwich; On-site; GBP 29,000 - 35,000; Full time

Job summary

Galaxy Personnel invites applications for a Technical Spares Coordinator role based in Diss, Norfolk. The position is full-time and permanent, with a salary up to £32,000 per annum.

You will maintain relationships with customers, handle enquiries by phone or email, own the end-to-end spares sales process, request quotes, produce quotations, and convert enquiries into orders while maintaining high housekeeping standards and driving continuous improvement.

Qualifications

• Experience in a similar role within manufacturing/engineering environments.
• Excellent verbal and written communications skills.
• Interpersonal and customer service skills.
• Excellent organisational skills and attention to detail.
• IT skills including Word, Excel and email; familiarity with MRP systems.

Responsibilities

• Maintain relationships with existing customers and ensure their needs are met.
• Process customer enquiries via phone or email for spares.
• Own end-to-end sales process for spares, including liaising with customers and suppliers.
• Request quotes from suppliers and process purchases to secure best price and quality.
• Produce quotations and follow them up; convert enquiries to sales orders.
• Maintain high housekeeping standards and participate in continuous improvement.
• Communicate with operations in all departments; promote spares sales for contracts.
• Issue priced recommended critical spares lists for new and recent contracts.
• Data entry on to the MRP system; be proactive in finding new business.

Skills

Sales

Administration

Customer service

Verbal and written communication

Microsoft applications

Education

Driving licence

Tools

MRP system

Excel

Job description

Galaxy Personnel invites applications for a Technical Spares Coordinator role based in Diss, Norfolk. The position is full-time and permanent, with a salary up to £32,000 per annum.

You will maintain relationships with customers, handle enquiries by phone or email, own the end-to-end spares sales process, request quotes, produce quotations, and convert enquiries into orders while maintaining high housekeeping standards and driving continuous improvement.