Spare Parts & Aftersales Coordinator

Odin Careers Ltd; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

Odin Careers Ltd seeks an Engineering & Aftersales Administrator to support the complete order lifecycle for spare parts and consumables, coordinating with customers, suppliers and engineers to ensure orders are processed accurately and delivered on time. The role blends customer service, stock control, purchasing and logistics coordination in a busy technical environment.

Strong Excel and Word skills, plus a proactive, detail‑oriented approach, help resolve delivery issues and keep records up

Qualifications

• Experience coordinating orders, stock or logistics in engineering/manufacturing environments.
• Strong organisational and multitasking skills, with attention to detail.
• Proven ability to communicate professionally by phone and email.
• Experience processing sales and purchase orders is a plus.

Responsibilities

• Coordinate the complete order lifecycle for spare parts and consumables with customers, suppliers and engineers.
• Process customer orders, quotations and sales orders.
• Raise and manage purchase orders with suppliers.
• Coordinate spare parts and consumables requirements and monitor stock levels.
• Support inventory management activities and liaise on pricing, availability and delivery schedules.
• Resolve delivery discrepancies and warranty-related queries.
• Arrange UK and international shipments and assist with import/export documentation.
• Track deliveries and provide updates to customers.
• Maintain accurate records and documentation.
• Provide general administrative support to the Aftersales department.

Skills

Order coordination

Stock management

Customer service

Purchasing

Logistics coordination

MS Office

Tools

Excel

Word

Job description

Odin Careers Ltd seeks an Engineering & Aftersales Administrator to support the complete order lifecycle for spare parts and consumables, coordinating with customers, suppliers and engineers to ensure orders are processed accurately and delivered on time. The role blends customer service, stock control, purchasing and logistics coordination in a busy technical environment.

Strong Excel and Word skills, plus a proactive, detail‑oriented approach, help resolve delivery issues and keep records up