Technical Sales Coordinator Role

Galaxy Personnel; Norwich; On-site; GBP 29,000 - 35,000; Full time

Job summary

Galaxy Personnel invites applications for a Technical Spares Coordinator role based in Diss, Norfolk. The position is full-time and permanent, with a salary up to £32,000 per annum.

You will maintain relationships with customers, handle enquiries by phone or email, own the end-to-end spares sales process, request quotes, produce quotations, and convert enquiries into orders while maintaining high housekeeping standards and driving continuous improvement.

Qualifications

• Experience in a similar role within manufacturing/engineering environments.
• Excellent verbal and written communications skills.
• Interpersonal and customer service skills.
• Excellent organisational skills and attention to detail.
• IT skills including Word, Excel and email; familiarity with MRP systems.

Responsibilities

• Maintain relationships with existing customers and ensure their needs are met.
• Process customer enquiries via phone or email for spares.
• Own end-to-end sales process for spares, including liaising with customers and suppliers.
• Request quotes from suppliers and process purchases to secure best price and quality.
• Produce quotations and follow them up; convert enquiries to sales orders.
• Maintain high housekeeping standards and participate in continuous improvement.
• Communicate with operations in all departments; promote spares sales for contracts.
• Issue priced recommended critical spares lists for new and recent contracts.
• Data entry on to the MRP system; be proactive in finding new business.

Skills

Sales

Administration

Customer service

Verbal and written communication

Microsoft applications

Education

Driving licence

Tools

MRP system

Excel

Job description

Role - Technical spares coordinator

Location - Diss, Norfolk

Working hours - Monday to Friday - Full time hours

Capacity of role - Permanent position

Pay rate - Up to £32,000 per annum

Our client is currently recruiting for a Technical Spares Coordinator to join their busy office team.

This position is a pivotal role within the business and they are looking to develop and mould someone's natural customer support flair to their team.

Main duties will include

• Maintaining relationships with existing customers and ensure their needs are met
• Processing customer enquiries via phone or email for spares
• Owning end-to-end sales process for spares, including liaising with customers and suppliers.
• Requesting quotes from suppliers and processing purchase to the best price and quality
• Producing quotations and following them up
• Converting enquiries to sales orders
• Maintain high standards of housekeeping within your working environment and continuous improvement activities
• Communicate with operations in all departments
• Actively promote spares sales for all contracts
• Issuing priced recommended critical spares list for all new and recent contracts
• Data entry on to their MRP system
• Be proactive in finding new business

Candidate attributes

• Experience in a similar role with manufacturing/engineering knowledge
• Excellent verbal and written communications skills
• Interpersonal and customer service skills
• Excellent organisational skills and attention to detail
• IT Skills - must include work, excel, email and be familiar with MRP systems
• Ability to work independently and as part of team
• Exceptional time management with the ability to meet critical deadlines
• Positive attitude and the desire to learn

Skills Required

Sales, Administration, Customer service, Verbal and written communication, Microsoft applications,

Qualifications Required

Driving licence

Keywords

Sales, Administration, Customer service, Verbal and written communication, Microsoft applications