Technical Services Team Leader

Daniel Owen Ltd; Wakefield; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life assurance (1.5x annual salary)

Gym membership

Cycle to work scheme

24 days annual leave

Training and career development

Employee assistance programme

Retail discounts

Descripción de la vacante

Daniel Owen Ltd. is seeking a Technical Services Team Leader (Administration) to manage a team of 12 administrators across two hospital sites in West Yorkshire.

The role focuses on scheduling, coordinating PPM and reactive maintenance, and maintaining Maximo CAFM records to meet KPIs and contractual standards. You will coordinate engineers, subcontractors and service providers, oversee rotas and training, and generate performance reports for management and clients.

Formación

• Experience in facilities management, ideally within a healthcare setting.
• Experience supervising an administration or technical support team.
• Strong knowledge of CAFM systems, ideally Maximo 7.5.
• Experience coordinating PPM and reactive maintenance works.
• Good understanding of building services maintenance (MEP).
• Experience monitoring KPIs, SLAs and contractual performance.
• Strong organisational skills with the ability to manage competing priorities.
• Proficient in MS Office, data management and reporting.
• Excellent communication with engineers, contractors and clients.

Responsabilidades

• Lead a team of 12 administration staff across the contract.
• Oversee the scheduling and coordination of planned preventive maintenance (PPM) and reactive works.
• Manage and maintain the Maximo CAFM system, ensuring all maintenance records and asset information are accurate.
• Monitor maintenance activities to meet KPIs, SLAs and contractual requirements.
• Coordinate engineers, subcontractors and specialist maintenance providers.
• Manage staff rotas, timesheets, attendance, appraisals and training.
• Produce reports on maintenance performance, compliance and service delivery.
• Liaise with hospital teams, engineers and management to resolve day-to-day issues.
• Ensure all administrative processes comply with health and safety regulations and company procedures.

Conocimientos

Team leadership

Facilities management

CAFM systems

KPI tracking

Reporting

MS Office

Herramientas

Maximo CAFM

MS Office

Descripción del empleo

Technical Services Team Leader (Administration) - Facilities Management

Job Type: Permanent

Location: Wakefield / Pontefract, West Yorkshire

Salary: £30,000 + Benefits

Working Hours: 37.5 hours per week

Industry: Facilities Management / Healthcare

Job Description

I am currently working with a leading Facilities Management company who are looking to recruit an experienced Technical Services Team Leader to join their team across two large hospital sites in West Yorkshire.

Our client is looking for an organised and experienced Team Leader to manage a team of 12 administrators, overseeing the scheduling and coordination of planned and reactive maintenance across the hospital estates.

This is a great opportunity for someone with a background in facilities management administration, CAFM systems and team management.

Daily Responsibilities Will Include:

• Managing and supporting a team of 12 administration staff across the contract.
• Overseeing the scheduling and coordination of planned preventative maintenance (PPM) and reactive works.
• Managing and maintaining the Maximo CAFM system, ensuring all maintenance records and asset information are accurate.
• Monitoring maintenance activities to ensure KPIs, SLAs and contractual requirements are met.
• Coordinating engineers, subcontractors and specialist maintenance providers.
• Managing staff rotas, timesheets, attendance, appraisals and training.
• Producing reports on maintenance performance, compliance and service delivery.
• Liaising with hospital teams, engineers and management to resolve day-to-day issues.
• Ensuring all administrative processes comply with health and safety regulations and company procedures.

Requirements:

• Previous experience in facilities management, ideally within a healthcare or hospital environment.
• Experience managing or supervising an administration or technical support team.
• Strong knowledge of CAFM systems, ideally Maximo 7.5.
• Experience coordinating PPM and reactive maintenance works.
• Good understanding of building services maintenance, including mechanical and electrical systems.
• Experience monitoring KPIs, SLAs and contractual performance.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office, managing data and producing reports.
• Excellent communication skills and ability to work with engineers, contractors and clients.

Salary & Benefits:

• £30,000 per annum
• 37.5 hours per week
• 24 days annual leave
• Life assurance (1.5x annual salary)
• Gym membership and retail discounts
• Cycle to work scheme
• Holiday purchase scheme
• Training and career development opportunities
• Employee assistance programme