Technical Services Team Leader

Daniel Owen Ltd; West Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance (1.5x annual salary)

Gym membership and retail discounts

Cycle to work scheme

Holiday purchase scheme

Training and career development

Job summary

Daniel Owen Ltd. is seeking a Technical Services Team Leader to oversee a 12-strong admin team across two hospital sites in West Yorkshire. The role manages PPM and reactive maintenance, maintains the Maximo CAFM system, and ensures KPI/SLA targets are met. Competitive £30,000 salary with benefits and progression opportunities.

Based at Wakefield/Pontefract, 37.5 hours weekly, with benefits including life assurance, gym discounts, cycle-to-work and more. Training and development supported.

Qualifications

• Experience in facilities management, ideally within healthcare.
• Experience supervising an administration or technical support team.
• Strong knowledge of CAFM systems, ideally Maximo 7.5.
• Experience coordinating PPM and reactive maintenance.
• Good understanding of building services maintenance (mechanical/electrical).
• Experience monitoring KPIs, SLAs and contractual performance.
• Excellent communication and reporting skills.

Responsibilities

• Lead and support a team of 12 administration staff across the contract.
• Oversee scheduling of PPM and reactive maintenance.
• Manage the Maximo CAFM system and ensure accurate data.
• Monitor KPIs, SLAs, and contractual performance.
• Coordinate engineers, subcontractors and maintenance providers.
• Manage rotas, timesheets, attendance and training.
• Produce maintenance performance reports.
• Liaise with hospital teams and management to resolve issues.
• Ensure admin processes comply with health and safety and procedures.

Skills

Team leadership

Facilities management

Reporting

Organisational skills

Communication

Tools

Maximo 7.5

Job description

Technical Services Team Leader (Administration) - Facilities Management

Job Type: Permanent
Location: Wakefield / Pontefract, West Yorkshire
Salary: £30,000 + Benefits
Working Hours: 37.5 hours per week
Industry: Facilities Management / Healthcare

Job Description

I am currently working with a leading Facilities Management company who are looking to recruit an experienced Technical Services Team Leader to join their team across two large hospital sites in West Yorkshire.

Our client is looking for an organised and experienced Team Leader to manage a team of 12 administrators, overseeing the scheduling and coordination of planned and reactive maintenance across the hospital estates.

This is a great opportunity for someone with a background in facilities management administration, CAFM systems and team management.

Daily Responsibilities Will Include:

• Managing and supporting a team of 12 administration staff across the contract.

• Overseeing the scheduling and coordination of planned preventative maintenance (PPM) and reactive works.

• Managing and maintaining the Maximo CAFM system, ensuring all maintenance records and asset information are accurate.

• Monitoring maintenance activities to ensure KPIs, SLAs and contractual requirements are met.

• Coordinating engineers, subcontractors and specialist maintenance providers.

• Managing staff rotas, timesheets, attendance, appraisals and training.

• Producing reports on maintenance performance, compliance and service delivery.

• Liaising with hospital teams, engineers and management to resolve day-to-day issues.

• Ensuring all administrative processes comply with health and safety regulations and company procedures.

Requirements:

• Previous experience in facilities management, ideally within a healthcare or hospital environment.

• Experience managing or supervising an administration or technical support team.

• Strong knowledge of CAFM systems, ideally Maximo 7.5.

• Experience coordinating PPM and reactive maintenance works.

• Good understanding of building services maintenance, including mechanical and electrical systems.

• Experience monitoring KPIs, SLAs and contractual performance.

• Strong organisational skills with the ability to manage competing priorities.

• Confident using Microsoft Office, managing data and producing reports.

• Excellent communication skills and ability to work with engineers, contractors and clients.

Salary & Benefits:

• £30,000 per annum

• 37.5 hours per week

• 24 days annual leave

• Life assurance (1.5x annual salary)

• Gym membership and retail discounts

• Cycle to work scheme

• Holiday purchase scheme

• Training and career development opportunities

• Employee assistance programme