Technical Services Manager

Zest; England; On-site; GBP 45,000 - 50,000; Full time

Job summary

A well-established food manufacturing company in England is seeking an experienced Technical Services Manager to join their technical leadership team. This role involves supporting the Technical Manager, managing the Quality Management System, and leading HACCP activities to maintain compliance and ensure audit readiness. The ideal candidate will have proven experience in managing technical teams in food manufacturing and knowledge of BRC standards. The salary range is £45,000 - £50,000.

Qualifications

• Proven experience managing and leading a technical or quality team within food manufacturing.
• Strong working knowledge of BRC standards and HACCP with hands-on experience.
• Confident in supporting and hosting customer audits.

Responsibilities

• Support the Technical Manager and deputise when required.
• Manage and maintain the Quality Management System (QMS).
• Lead site HACCP activities, including reviews and validations.

Skills

Managing a technical team

Strong knowledge of BRC standards

Experience with HACCP

Strong communication skills

Detail-oriented and organized

Job description

Overview

We are recruiting on behalf of a well-established food manufacturing client who is seeking an experienced Technical Services Manager to join their technical leadership team.

This is a key role within the business, reporting directly to the Technical Manager and providing support and cover in their absence. The successful candidate will play a central role in maintaining technical standards, driving continuous improvement, and ensuring the site remains fully audit-ready at all times.

Key Responsibilities

• Support the Technical Manager and deputise in their absence when required
• Manage and maintain the Quality Management System (QMS), ensuring all policies and procedures are current, compliant, and effectively implemented
• Lead site HACCP activities, including reviews, validations, and ongoing compliance
• Own and manage the internal audit schedule, ensuring robust standards and continuous audit readiness
• Support and lead external visits, including customer audits and BRC audits
• Manage the site complaints system, ensuring timely investigation, root cause analysis, and corrective actions
• Lead, manage, and develop members of the technical team, promoting a strong food safety and quality culture across the site

Key Requirements

• Proven experience managing and leading a technical or quality team within food manufacturing
• Strong working knowledge of BRC standards and HACCP, with hands‑on experience
• Previous experience working to retailer standards is essential
• Confident supporting and hosting customer and third‑party audits
• Highly organised, detail‑driven, and capable of managing multiple priorities
• Strong communication skills with the ability to influence at all levels

Salary

£45,000 - £50,000

Application

If you feel this exceptional opportunity is for you and you meet the above criteria, then click apply and send us an updated copy of your CV - alternatively you can send through your C.V to (url removed) or phone (phone number removed).