Technical Service Advisor

CD Auto Engineering Recruitment Ltd; Lamesley; On-site; GBP 26,000 - 32,000; Full time

Job summary

A specialist recruitment agency seeks a Technical Service Advisor Admin for a permanent position in Lamesley, UK. The role requires prior automotive experience and involves managing service warranty processes within the depot. Offering a competitive salary up to £31.5k, with OTE exceeding £35k, the position includes numerous benefits such as full sick pay, pension, and generous holiday allowances. Ideal candidates should demonstrate strong analytical skills and a proactive approach to customer service. Applicants should submit their CV to be considered for this exciting opportunity.

Benefits

Full sick pay

Pension

20 days holiday + bank holidays

Overtime pay

Unique company benefits

Qualifications

• Previous experience as a Technical/Mechanical Advisor or similar role is essential.
• Experience in the truck or related industry is preferred.
• Ability to maintain high customer standards proactively.

Responsibilities

• Manage service and warranty administration within the depot service department.
• Ensure customer satisfaction through effective communication and analysis.
• Handle administrative duties related to warranty claims and service processes.

Skills

Technical/Mechanical Advisor Experience

Analytical Skills

Proactive Customer Service

Attention to Detail

Good Telephone Manner

Job description

Technical Service Advisor Admin Required - Commercial Automotive Company

ONLY APPLY IF you have previous Technical/Mechanical Advisor or Technical Automotive Experience

Basic Salary up to £31.5k Per Annum + overtime & bonus packages on top

OTE £35k+

• All OT paid x1.5
• Option of working Perm Days Mon-Fri & occasional Sat or 4 on 4 off shifts
• Full sick pay offered
• Pension
• 20 days holiday + bank holidays
• + Much More Unique Company Benefits

Working with the UK's BEST Engineering Companies; the exciting role of Service Warranty Admin has become available on a permanent position. The role will involve you being based in the depot service/warranty department.

Desired Skills and Experience

• Experience in a similar role
• Experience of truck, or related industry
• Good analytical skills
• Proactive approach in maintaining customer standards
• Good telephone manner
• Attention to detail

CD Auto Engineering Recruitment Ltd: We are a specialist engineering & technical agency working within the HGV & Bus industry. We work alongside national and multinational companies within this industry, as well as councils and commercial vehicle rental companies. We recruit for roles across the board so if you are a Trailer, HGV, PSV or commercial vehicle industry professional please get in touch. We recruit for technicians, operatives, controllers, admin staff and management. If this isn't the role for you, but you would like to hear what we have available or have a chat about your future job, please get in touch using the contact details below within "application process".

Application Process

If you have the above skills and wish to be considered for this position or find out more details then please contact Calvyn Desir on (phone number removed) & submit your CV using the apply link. I will endeavour to contact all applicants however, if you do not hear from me within two weeks then unfortunately you have been unsuccessful.