Technical Scientific Equipment Coordinator

PerkinElmer; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global scientific firm in Cambridge seeks a Technical Scientific Equipment Coordinator to ensure the availability and performance of laboratory equipment. The ideal candidate will have over 2 years of experience in a laboratory or pharmaceutical setting and strong analytical and communication skills. Responsibilities include supporting equipment maintenance and managing contractor relations. This role requires a high level of customer focus and the ability to work independently in a team-oriented environment.

Benefits

Diverse work environment

Equal opportunity employer

Accommodation for disabled candidates

Qualifications

• 2+ years’ experience within the Laboratory environment/Pharmaceutical sector.
• Strong relationship management and excellent communication skills.
• Ability to work with minimal supervision and as part of a team.

Responsibilities

• Support with hosting third-party contractors for equipment maintenance.
• Act as first line triage for equipment repairs.
• Monitor performance of scientific equipment using KPIs.

Skills

Analytical skills

Relationship management

Communication skills

Initiative

Customer focus

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Technical Scientific Equipment Coordinator

Cambridge United Kingdom

Location Cambridge, GB

Job ID REQ-056209

We are looking for a Technical Scientific Equipment Coordinator (SEC) to join our Laboratory Support Administration Team based on a client’s site in Cambridge. The successful candidate will be responsible for first line fix and triage of basic laboratory equipment utilising support from equipment manufacturers and third parties to ensure availability of lab equipment at all times.

Responsibilities

• Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment.
• Act as the first line triage/response for equipment repairs prior to escalation to suppliers.
• Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for both lab equipment as required.
• Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready.
• Create, manage and review supporting documentation e.g. service reports.
• Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes.
• Build-up and maintain client relationships.
• Attend client meetings to review on-going performance, areas for continual improvement.
• Support CAPEX site assessments and Change controls associated to Laboratory change.
• Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards.
• To take reasonable care for the health and safety of themselves and of other persons who could be affected by their acts or omissions.
• To report any accidents or near misses that they experience, or witness, to their Line Management.
• To co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being.
• To maintain a good standard of Laboratory keeping throughout their areas of work.

Requirements

• 2+ years’ experience within the Laboratory environment/Pharmaceutical sector.
• Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach.
• Front of house or hosting experience.
• PC literate in Microsoft packages (Word, Excel, PowerPoint etc).
• Strong relationship management and excellent communication skills/influencing skills.
• Ability to work to own initiative but team orientated and able to work with minimal supervision.
• Strong written and verbal communication skills.
• Robust and assertive attitude towards achieving results and motivating team members.
• High customer focus.

Desirable

• Experience of using SAP.
• Be familiar or had direct interactions with equipment OEM’s relating to Lab equipment.
• QHSE knowledge or qualification.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, gender expression, status as a protected veteran, genetic information, or any other personal attribute or characteristics protected by applicable local, state or federal laws.

To learn more about equal employment opportunity protections, please view the available EEO is the Law, EEO is the Law Supplement, and Pay Transparency Non-Discrimination Provision documents.

PerkinElmer is an E-Verify Employer in the United States. Additional information about E-Verify can be reviewed here.

PerkinElmer is committed to providing reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If you have a disability and need assistance with any part of the hiring process or have questions about our workplace accessibility, please email us at [e-mail].