Technical Sales Support

G Webb Automation Ltd; England; On-site; GBP 35,000; Full time

Job summary

A leading UK manufacturing company is seeking a Technical Sales Support person to assist with the Sales and Project processes. You will provide technical support, prepare detailed quotations, and ensure customer requirements are met. The ideal candidate will possess excellent problem-solving skills, proficiency in Microsoft Office, and a customer-focused mindset. This role offers a salary circa £35,000, 25 days holiday, and opportunities for professional development.

Benefits

Salary circa £35,000

25 days holiday + bank holidays

Pension scheme

Opportunities for professional development

Collaborative working environment

Qualifications

• Excellent problem-solving skills and a practical mindset.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CAD drawings.

Responsibilities

• Provide technical support to the Project Manager and Sales process.
• Assist in preparing detailed quotations and technical proposals.
• Work with teams to ensure customer requirements are met.

Skills

Excellent problem-solving skills

Proficiency in Microsoft Office

Familiarity with CAD drawings

Job description

About Us

Webb Automation is a leading UK manufacturer of precision powder filling machinery, serving industries including pharmaceuticals, food, and agrochemicals. With a focus on innovation, quality, and efficiency, we design and build bespoke solutions for clients worldwide.

Role Summary

As a Technical Sales Support person you will support the Sales and Project process by meticulously checking sales proposals, obtaining technical information and equipment specifications while working closely with customers requirements to liaise and provide feedback to the Project Manager and the Design Department.

Key Responsibilities

• Provide technical support to the Project Manager and Sales process
• Assist in preparing detailed quotations, technical proposals, and equipment specifications based on customer requirements.
• Work closely with the Sales, Design and Projects teams to ensure customer requirements are correctly interpreted and delivered.
• Provide technical enquiry support to customers and take lead enquiries related to powder filling machinery, dosing systems, and related automation equipment.
• Support installation and commissioning projects by coordinating with service engineers
• Liaise with customers to ensure satisfaction and identify opportunities for upselling or repeat business.
• Organise technical documentation, manuals, and customer support materials

Required Skills & Experience

• Excellent problem-solving skills and a practical mindset.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CAD drawings.

Personal Attributes

• Technically minded and commercially aware.
• Customer-focused with a proactive, can-do attitude.
• Ability to manage multiple tasks and priorities effectively.
• Team player with excellent interpersonal skills.

Desirable

• Prior experience in Technical Sales or Project Management.
• Knowledge of powder handling, dosing, or filling systems.
• Experience within machinery manufacturing.

What we offer

• Salary circa £35,000
• 25 days holiday + bank holidays
• Pension scheme
• Opportunities for professional development and training
• A collaborative and innovative working environment

Location

This role is based at our UK facility in Worcester UK.