Technical Customer Service & Order Coordinator

Luton Bennett; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Private healthcare

Dental

Joining bonus

Life assurance

Company pension

Income protection

Enhanced family leave

Profit sharing

Job summary

Luton Bennett in Bar Hill, Cambridge is seeking a Customer Service Administrator to manage the end-to-end order process from quotation to delivery, liaising with production and engineering teams to ensure orders are fulfilled on time.

The role requires experience in a technical, customer-focused environment and proficiency with Excel; salary is £28,000 plus a range of benefits including 25 days holiday, private healthcare and a joining bonus.

Qualifications

• Experience in a customer-focused role within a technical industry.
• Experience working with Excel.

Responsibilities

• Manage end-to-end order process from quotation to delivery.
• Liaise with production and engineering teams to complete orders on time.
• Respond to customer queries and provide updates on orders.
• Raise credit/debit notes and update price lists and customer details.

Skills

Customer service

Excel

Order processing

Communication

SAP

Tools

SAP

Job description

Luton Bennett in Bar Hill, Cambridge is seeking a Customer Service Administrator to manage the end-to-end order process from quotation to delivery, liaising with production and engineering teams to ensure orders are fulfilled on time.

The role requires experience in a technical, customer-focused environment and proficiency with Excel; salary is £28,000 plus a range of benefits including 25 days holiday, private healthcare and a joining bonus.