Customer Service Administrator

Bar Hill; Dry Drayton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 Days Holiday

Bank Holidays

Private Healthcare & Dental

Joining Bonus (£1,500 after 6 months)

Life Assurance (4x)

Company Pension (2% Employee, 5% Empl-

Income Protection

Enhanced Family Leave

Profit Sharing Bonus

Job summary

Bar Hill in Cambridge is seeking a Customer Service Administrator to join a growing team and manage the end-to-end order process from quotation to order placement, liaising with internal production and engineering teams.

The role requires experience in a customer-focused role within a technical industry and strong Excel proficiency. Working hours are Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30.

Qualifications

• Experience in a customer support / sales / admin role.
• Experience working in a technical manufacturing or engineering environment.
• Proficient in Excel.

Responsibilities

• Working with SAP and Excel
• Respond to customer queries and providing updates
• Order processing, including updates to POs, processing reworks, repairs etc.
• Liaising with production teams to complete customer orders in time
• Raising credit/debit notes
• Updating price lists, quotes, customer details etc. on systems
• Liaising with customers on BOMs and drawings

Skills

Excel

Customer service

Order processing

SAP

Tools

SAP

Excel

Job description

Customer Service Administrator

2026-09-15T14:16:01

Dry Drayton

Cambridgeshire

GB

CB23 8

Full Time

2026-10-13T16:37:39.853

28000

28000

Customer Service Administrator Bar Hill, Cambridge

• £28,000
• 25 Days Holiday
• Bank Holidays
• Private Healthcare & Dental
• Joining Bonus (£1,500 after 6 months)
• Life Assurance (4x)
• Company Pension (2% Employee, 5% Employer)
• Income Protection
• Enhanced Family Leave
• Profit Sharing Bonus

Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30

Friday Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security. The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.

Joining a growing team, the Customer Service Administrator will be responsible for managing the end-to-end order process from quotation, placing orders and liaising with internal production and engineering teams.

The Customer Service Administrator Role:

• Working with SAP and Excel
• Respond to customer queries and providing updates
• Order processing, including updates POs, processing reworks, repairs etc.
• Liaising with production teams to complete customer orders in time
• Raising credit/debit notes
• Updating price lists, quotes, customer details etc. on systems
• Liaising with customers on BOMs and drawings

The Customer Service Administrator Candidate:

• Experience in a customer support / sales / admin role
• Experience working in a technical industry - manufacturing, engineering, pharma or similar
• Excel experience