Technical Consultant (Policy/Rules/Leg)

Railpen; Tees Valley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading pensions administration firm in Tees Valley is seeking a Technical Services Consultant to support the management of pension schemes in accordance with regulations. This includes ensuring compliance, maintaining knowledge of changes in pension laws, and providing guidance to stakeholders. The ideal candidate will have a strong background in pensions, excellent analytical skills, and a customer-focused attitude. Competitive benefits are offered, including a generous bonus plan and private medical insurance.

Benefits

Competitive salary

28 days annual leave plus bank holidays

Generous annual bonus plan

Membership of the Railways Pension Scheme

Private Medical Insurance

Generous family leave

Qualifications

• Experience in pensions industry essential.
• Ability to document work clearly.
• Knowledge of pensions taxation legislation is important.

Responsibilities

• Provide pensions technical support to ensure compliance with rules and legislation.
• Maintain understanding of rail schemes' rules and their impact.
• Share knowledge with stakeholders.

Skills

In depth understanding of UK pensions regime

Analytical skills

Effective communication

Customer service orientation

Knowledge of DB pensions

Job description

Overview

Technical Services consultant (Policy, Rules and Legislation) – an exciting opportunity to join Member Services focusing on ensuring that Railpen administers schemes in accordance with their rules and pensions legislation and on steering administration policy. This is a permanent role within Railpen’s Technical Policy and Services team based in our Darlington office and offering home working with occasional travel to the Darlington office.

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK\'s largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for.

The Role

As a Technical Services Consultant (Policy, Rules and Legislation) you will provide pensions technical support to the Technical Policy and Services team and other areas of the business, to ensure that Railpen administers the rail schemes in accordance with their rules, pensions legislation and the regulatory regime. You will work towards acquiring and maintaining an in depth understanding and knowledge of the rail schemes’ rules and the wider pensions environment, and how any changes in these will impact administration processes and members’ benefits, in order to help develop administrative policy and practices. You will also share this knowledge with other stakeholders.

The Person

We are looking for someone who has an in depth understanding and knowledge of the UK pensions regime and general pension administration processes, as well as a general appreciation of scheme rules and pensions taxation legislation. Therefore, a background in the pensions industry is key for this role, as is being technically focused with an enthusiasm to keep up to date on emerging pensions developments. Knowledge of DB pensions is essential, and knowledge of DC arrangements would be beneficial too.

The successful candidate will have good analytical and investigative skills and will clearly document their work. You will also have the ability to communicate effectively (both in writing and verbally) and to explain complex information clearly and unambiguously. We are looking for someone who is customer service driven and has the ability to balance priorities and workloads whilst understanding the importance of meeting service-level agreements and proactively managing customer expectations. You must collaborate well and with an open mindset.

What we can offer you

Rewarding you

• A competitive salary (depending on experience)

• 28 days annual leave plus bank holidays

• Generous annual bonus plan

• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

• 4x Life Assurance cover

• Colleague referral scheme

Heath & Wellbeing

• Private Medical Insurance

• Employee assistance programme

• Health cash plan

• Eye care vouchers

• Flu vaccination

Lifestyle

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

• Buy and sell holidays

• Give as you earn scheme

• Paid volunteering days

• Flexible half days leave

• Electric vehicle leasing

• Cycle to work scheme

Next Steps

If you would like to apply, please click on the apply button or visit our Careers Page by 10th November 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.