Technical Assistant Manager: Workshop Lead & Growth

Halfords; Newcastle upon Tyne; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Annual leave

Discounts on products

Pension & Life Assurance

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Job summary

Halfords is seeking an Assistant Manager (Technical) at Newcastle Millers Rd to work with the Centre Manager, leading the workshop team and driving profitability while prioritising the customer journey.

You will divide time between the workshop and sales, bringing hands-on mechanical experience or prior management background to support daily sales and service. This role offers a base salary and an uncapped bonus potential.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience).

Responsibilities

• Provide productive management and leadership alongside the Centre Manager.
• Drive profitability with a focus on the customer journey.
• Split time between the workshop and assisting the Centre Manager with daily sales and customer service.

Skills

Leadership

Customer service

Coaching

Mechanical knowledge

Driving licence

Workshop operations

Education

Light Vehicle Maintenance Level 2/3

Job description

Halfords is seeking an Assistant Manager (Technical) at Newcastle Millers Rd to work with the Centre Manager, leading the workshop team and driving profitability while prioritising the customer journey.

You will divide time between the workshop and sales, bringing hands-on mechanical experience or prior management background to support daily sales and service. This role offers a base salary and an uncapped bonus potential.