Assistant Manager – Auto Centre (Workshop & Leadership)

Halfords; West Midlands; Presencial; GBP 33 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

5.6 weeks leave

Discounts

Cycle to Work

Pension

Health Plan

Resumo da oferta

Halfords is seeking an Assistant Manager in Stafford to join the Autocentres team. You will work alongside the Centre Manager, guiding daily operations, staff development, and customer service to drive profitability.

The role mixes hands-on workshop activity with front-of-house leadership to ensure service excellence. The ideal candidate has strong mechanical knowledge, coaching experience, and a full driving licence, with opportunities for career progression within Halfords' fast-growing

Qualificações

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge with related qualifications (LV maintenance).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.

Responsabilidades

• Provide productive management and leadership alongside the Centre Manager to drive profitability and focus on the customer journey.
• Divide time between workshop duties and assisting the Centre Manager with daily sales and customer service.
• Coach and develop staff to maintain high service standards.
• Ensure a safe and compliant workshop environment with health & safety best practices.

Conhecimentos

Customer service leadership

Coaching & training

Mechanical knowledge

Driving licence

IT skills

Communication skills

Time management

Tools ownership

Formação académica

Light Vehicle Maintenance LV Maintenance Level 2/3

Ferramentas

Vehicle diagnostic tools

Descrição da oferta de emprego

Halfords is seeking an Assistant Manager in Stafford to join the Autocentres team. You will work alongside the Centre Manager, guiding daily operations, staff development, and customer service to drive profitability.

The role mixes hands-on workshop activity with front-of-house leadership to ensure service excellence. The ideal candidate has strong mechanical knowledge, coaching experience, and a full driving licence, with opportunities for career progression within Halfords' fast-growing