Technical Assistant Manager — Drive Service & Profit

Halfords Careers

North East

On-site

GBP 34,000 - 40,000

Full time

4 days ago

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Benefits offered by this job

5 days a week

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Discounts on Halfords products

Health Cash Plan

Pension Scheme & Life Assurance

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Job summary

Halfords Careers in the UK automotive sector is seeking an Assistant Manager to support the Centre Manager, drive profitability and deliver exceptional customer service. The role blends workshop leadership with shop floor duties, requiring hands‑on mechanical insight and strong people management.

You will coaches peers, oversee workshop operations, and ensure safety standards while contributing to sales and service excellence across the centre.

Qualifications

Experience delivering high levels of customer satisfaction through leadership.
Coaching and developing colleagues in real time.
Strong mechanical knowledge with workshop experience.
Health & safety standards compliance.
Full, valid driving licence.

Responsibilities

Assist Centre Manager with daily sales and customer service.
Lead and develop workshop team to drive profitability.
Balance hands‑on mechanics with leadership duties.
Ensure health and safety compliance.
Support workshop operations and diagnostics.

Skills

People management

Customer service leadership

Coaching & development

Mechanical knowledge

Diagnosing & workshop ops

Full, valid driving licence

IT skills

Budgeting & profitability

Education

Level 2/3 Light Vehicle Maintenance

Tools

Workshop tools

Job description

You will coaches peers, oversee workshop operations, and ensure safety standards while contributing to sales and service excellence across the centre.

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