Auto Service Workshop Lead – Uncapped Bonus & Growth

Halfords Careers; Greater Lincolnshire; On-site; GBP 34,000 - 43,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Garage bill discounts 50%

Product discounts 25%

Family & Friends events

Cycle to Work scheme

Wagestream financial planning

GP access (24/7)

Share save scheme (20%)

Health Cash Plan

Pension & Life Assurance

Career progression & hybrid training

Job summary

Halfords is recruiting for an Assistant Manager to work alongside the Centre Manager, combining hands-on workshop duties with customer-focused leadership. You will help drive profitability and enhance the customer journey in a fast-paced automotive service centre.

Ideal candidates will have strong mechanical knowledge, a Level 2/3 Light Vehicle Maintenance qualification, and proven coaching and people-management experience.

Qualifications

• Must deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge with a Level 2/3 Light Vehicle Maintenance qualification (or equivalent).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• Bring your own tools and put them to use in a busy workshop.
• Experience maintaining Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient, with willingness to learn in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsibilities

• Support Centre Manager with daily sales and customer service.
• Lead workshop team to ensure efficient operation and quality service.
• Drive profitability through customer-focused initiatives and process improvements.
• Divide time between workshop activities and assisting the Centre Manager with front-of-house duties.

Skills

Leadership

Coaching

Customer service

Communication

Time management

IT skills

Driving licence

Education

Level 2/Level 3 Light Vehicle Maintenance

Tools

Personal tools

Job description

Halfords is recruiting for an Assistant Manager to work alongside the Centre Manager, combining hands-on workshop duties with customer-focused leadership. You will help drive profitability and enhance the customer journey in a fast-paced automotive service centre.

Ideal candidates will have strong mechanical knowledge, a Level 2/3 Light Vehicle Maintenance qualification, and proven coaching and people-management experience.