Assistant Workshop Manager – Auto Service Leader

Halfords; Yeovil; On-site; GBP 34,000 - 43,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Staff discounts on garage bills

Cycle to Work Scheme

Health benefits

Pension & Life Assurance

Share save scheme

GP access 24/7

Job summary

Halfords is seeking an Assistant Manager to work with the Centre Manager, splitting time between the workshop and front-of-house tasks. You will drive profitability while ensuring a top‑quality customer journey and hands‑on leadership with the technicians.

The role offers progression and training, with an uncapped bonus scheme and a strong benefits package. You will be part of the UK’s largest automotive service, maintenance and repair network.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.

Responsibilities

• Assist with daily sales and customer service alongside Centre Manager.
• Lead and coach team to improve customer satisfaction and performance.
• Support Centre Manager and supervise workshop operations to drive profitability.

Skills

Leadership

Customer service

Workshop operations

Diagnostics knowledge

Light vehicle maintenance

Driving licence

Education

Level 2/3 Light Vehicle Maintenance

Job description

Halfords is seeking an Assistant Manager to work with the Centre Manager, splitting time between the workshop and front-of-house tasks. You will drive profitability while ensuring a top‑quality customer journey and hands‑on leadership with the technicians.

The role offers progression and training, with an uncapped bonus scheme and a strong benefits package. You will be part of the UK’s largest automotive service, maintenance and repair network.