Technical Architect - Salesforce

ZipRecruiter; South Queensferry; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in South Queensferry seeks an experienced Salesforce Solutions Architect to drive cloud and application architecture. You will collaborate with product teams to deliver tailored solutions, manage a team of developers, and ensure best practices in Salesforce implementation. The role offers hybrid working, competitive perks including discounts on company products, and opportunities to innovate across technology projects.

Benefits

Private healthcare

Generous pension

Discounted mobile and broadband

Exclusive rate for Sky Q and Sky Glass

Sky VIP rewards

Qualifications

• Extensive experience with Salesforce products, especially in a Communications environment.
• Proficient in OmniScripts, Data Raptors, and Lightning Web Components.
• Experience in CI/CD workflows and version control systems.

Responsibilities

• Deliver tailored solutions across the Salesforce Ecosystem.
• Drive adoption of best practices for Salesforce platform.
• Manage and train a team of Salesforce developers.

Skills

Salesforce Digital Commerce

Application architecture

Cloud solutions

DevOps processes

API integration

Tools

Salesforce

GitLab CI/CD

Jenkins

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

What you' ll do

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements (Sales, Service, Communications, Experience and Marketing Clouds).


• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.


• Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across Communities of Practice to foster continuous improvement and implement best practices.


• Perform technical analysis, design and support implementation of changes to the Salesforce platform following best practices, leveraging out-of-the-box capabilities and customization when necessary.


• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.


• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.


• Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Communications Cloud components including OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures.

What you'll bring

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Communications Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.


• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including cart-based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event-Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.


• Experience of Salesforce core and Communications Cloud performance considerations and knowledge/techniques to avoid performance degradation.


• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart-based APIs and external APIs.


• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principles would be advantageous.


• Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of static code analysis tools and log analysis tools (e.g., SonarQube, ELK, Splunk) would be beneficial.

Team overview

UK&I Technology – Ground-breaking projects. Innovative tech. Top innovation. You' ll work across technology projects that drive Sky's TV, broadband, mobile and Sky Connect services, delivering technology roadmaps and supporting customer innovations for Sky Glass. You' ll also design, develop and deliver digital services for millions of customers across the UK and Ireland.

The rewards

There' s one thing people can't stop talking about when it comes to Life at Sky: the perks. Here' s a taster: Sky Q, Sky Glass at an exclusive rate, a generous pension, private healthcare, discounted mobile and broadband, and a wide range of Sky VIP rewards and experiences.

How you' ll work

We' ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You' ll find out more about what hybrid working looks like for your role later in the recruitment process.

Your office space

Livingston Watermark House. Our campus is a short distance from Livingston South train station with onsite parking. There' ll be a subsidised canteen and onsite gym, plus space for leisure and activity.

We' d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It' s a place to explore what if, how far, and what next. We' re committed to diversity, inclusion and representation at Sky. Hybrid working details will be shared in the process.

Note: If your application is successful, we' ll ask you to complete a criminal record check. Depending on the role and any convictions, we may withdraw the offer.