Technical Administrator & Helpdesk Specialist

OCS; England; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Award-winning employer

Digital learning

Retail perks via Hapi app

Professional growth

Flexible pay via Wagestream

Zusammenfassung

OCS UK & Ireland is seeking an organised administrative professional to provide high-level support to contract staff. You will manage diaries and meetings, arrange travel and accommodation, and handle help desk ticketing in the Agility system.

You will also perform general office tasks, raise purchase orders, coordinate expenses, respond to inquiries, and prepare client information for presentations. The role includes fleet coordination and liaising with Account Managers.

Qualifikationen

• Provide high-level administrative and secretarial support for contract and staff.
• Manage diaries and time, arrange meetings, travel and accommodation.
• Enter job tickets in Agility with comments, hours and costs.
• General office duties including stock control, ad hoc reports, filing.
• Handle internal/external inquiries to maintain customer satisfaction.
• Raise Purchase Orders and support procurement activities.
• Coordinate expenses/travel and respond to communications.
• Prepare client information for presentations.
• Act as Admin Representative and coordinate fleet reminders for vehicles.

Aufgaben

• Provide a full range of admin, secretarial and day-to-day support services for contract staff.
• Support Help Desk operations and entry of job tickets into Agility with details.
• Assist with office duties, reporting and fleet administration.
• Handle inquiries promptly to ensure high customer satisfaction.
• Raise POs and support procurement activities; liaise with Account Managers.
• Coordinate expenses and travel; manage emails, post and faxes.
• Prepare information for client presentations.
• Coordinate and monitor M&I vehicle fleet reminders.

Kenntnisse

Diary management

Meeting coordination

Travel arrangements

Administrative support

Customer service

Data entry

Procurement support

Fleet administration

Tools

Agility system

Microsoft Word

Microsoft Excel

Jobbeschreibung

OCS UK & Ireland is seeking an organised administrative professional to provide high-level support to contract staff. You will manage diaries and meetings, arrange travel and accommodation, and handle help desk ticketing in the Agility system.

You will also perform general office tasks, raise purchase orders, coordinate expenses, respond to inquiries, and prepare client information for presentations. The role includes fleet coordination and liaising with Account Managers.