Administrative & Help Desk Coordinator

OCS; Chester; Hybrid; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Digital learning resources

Employee discounts

Wagestream wage access

Job summary

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. We uphold TRUE values - Trust, Respect, Unity, and Empowerment.

Qualifications

• Experience providing high-level administrative support.
• Proficient in diary and travel management.
• Familiar with help desk ticketing and Agility system.
• Strong organisational and communication skills.

Responsibilities

• Provide a full range of high level administrative, secretarial and day-to-day support services for the contract and support staff including diary and time management, arranging meetings, organising travel and accommodation.
• Raise, update and close job tickets for Hard and Soft service staff via help desk function.
• Assist with general office duties such as stationery stock control, refreshment orders, relief functions for switchboard or reception, preparation of ad hoc reports, maintaining the filing and archive systems, scanning critical documents, checking and dispatching invoices, Fleet administration.

Skills

Diary management

Meeting coordination

Travel arrangements

Ticketing system knowledge

Customer service

Secretarial support

Communication

Office software (Word/Excel)

Tools

Agility system

Word

Excel

PowerPoint

Job description

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. We uphold TRUE values - Trust, Respect, Unity, and Empowerment.