Administrative & Help Desk Coordinator

OCS; Chester; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking an organised, proactive administrator to provide comprehensive secretarial support for the contract and support staff. You will manage diaries, meetings, and travel, screen communications, and handle ticketing via the help desk system.

The role includes basic office duties and coordination of procurement and fleet activities as needed. The successful candidate will join a leading facilities management company committed to diversity and equal opportunities, with

Qualifications

• Experience in admin and secretarial duties within an office environment.
• Excellent organisational and time-management skills.
• Strong written and verbal communication abilities.

Responsibilities

• Provide high-level administrative and secretarial support to contract staff.
• Manage diaries, meetings, travel and accommodation arrangements.
• Screen calls, emails and requests; raise, update and close job tickets via help desk.
• Input job ticket information into Agility system with comments and costs.
• Assist with office duties including stationery, reception relief and ad hoc reports.
• Coordinate expenses and travel; respond to inquiries promptly and professionally.
• Prepare client information for update presentations; liaise with Account Managers.
• Coordinate and monitor fleet activity and vehicle reminders to drivers.

Skills

Diary management

Secretarial support

Client liaison

Microsoft Word/Excel

Job description

OCS UK & Ireland is seeking an organised, proactive administrator to provide comprehensive secretarial support for the contract and support staff. You will manage diaries, meetings, and travel, screen communications, and handle ticketing via the help desk system.

The role includes basic office duties and coordination of procurement and fleet activities as needed. The successful candidate will join a leading facilities management company committed to diversity and equal opportunities, with