Team Supervisor

Wolseley Group; Norwich; Hybrid; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Health & wellbeing programs

Staff discounts

Cycle to Work / YuLife app access

Job summary

Wolseley Group's Plumb Centre in Norwich is seeking a Team Supervisor to assist the Branch Manager with daily operations, supervise staff, handle phones and emails, and serve customers at the trade counter. The role is full-time, 40 hours per week, Mon-Fri 07:00-17:00 with Saturday on rota 08:00-12:00.

Attractive benefits including annual leave, pension, bonus potential, health & wellbeing programs, and staff discounts.

Qualifications

• Health and safety requirements, particularly in first aid, manual handling, fire situations and appropriate mechanical handling.
• Confidently work with and interpret numerical and written information.
• Proactive and advanced sales techniques, merchandising, and ways to maximise margin.
• Knowledge about branch administration, audit trail, supply chain and policies.
• IT systems: use Microsoft packages for creating documents and working with data.

Responsibilities

• Assisting the Branch Manager/ Branch Supervisor with day to day running and operations within the branch and taking charge when they are not available.
• Supervising and supporting colleagues, providing guidance, training, and performance feedback to achieve targets and goals.
• Mainly office based, phones and emails servicing customers.
• Serving customers on the trade counter, offering advice and product knowledge.

Skills

Health & safety

First aid

Manual handling

Fire safety

Transport legislation

Numerical literacy

Written information interpretation

Sales techniques

Merchandising

Product knowledge

Branch administration

Supply chain

Policies

Microsoft Office

Tools

Microsoft Office

Job description

Team Supervisor page is loaded## Team Supervisorlocations: Norwichtime type: Full timeposted on: Posted Todayjob requisition id: JR116259**Salary:****£29,400 + Bonus + Excellent Benefits****Team Supervisor - Norwich - Plumb Centre**We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the £29,400 salary, there are also benefits on tap - including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Team Supervisor** based in our **Norwich** branch you'll be responsible for:* Assisting the Branch Manager/ Branch Supervisor with the day to day running and operations within the branch and take charge when they are not available.* Supervising and supporting colleagues, providing guidance, training, and performance feedback to achieve targets and goals.* Mainly office based, phones and emails servicing customers.* Serving customers on the trade counter, offering advice and product knowledge.This is a full-time, permanent role working 40 hours per week Monday to Friday between 07:00AM - 17:00PM and Saturday on a rota basis 08:00AM - 12:00PM.**And here's what we'd like you to have:*** Health and safety requirements, particularly in first aid, manual handling, fire situations and appropriate mechanical handling. Also know about transport legislation.* Confidently work with and interpret numerical and written information.* Knowing about proactive and advanced sales techniques, merchandising, and ways to maximise margin.* Knowing about the specific product lines stocked by the branch and Wolseley systems.* Knowing about branch administration, audit trail, supply chain and policies. IT Systems: use Microsoft packages for creating documents and working with data.**We look forward to receiving your application!**#ACHS50The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands.Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.*We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*