Operations Supervisor

Wolseley; United Kingdom; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Healthcare access

Cycle to Work

Job summary

Plumb Parts, part of the Wolseley Group, seeks an Operations Supervisor in Eastleigh. The role involves serving customers at the trade counter, processing orders, and managing stock while leading a small branch team.

The successful candidate will have prior plumbing/heating product knowledge, strong customer service experience, and supervisory background, with a proactive, team-oriented mindset to ensure smooth branch operations.

Qualifications

• Face-to-face customer service/sales experience required
• Experience as a supervisor is essential
• Team player with positive attitude and strong work ethic

Responsibilities

• Serve customers behind the trade counter and provide product recommendations.
• Process orders online and in store from suppliers.
• Manage stock in the warehouse and trade counter.
• Lead a small team within the branch.
• Handle deliveries and new account openings where needed

Skills

Face-to-face sales

Supervisor experience

Customer service

Job description

## Operations SupervisorApply: Eastleigh: Full time: Posted Today: JR115468**Salary:**## **Competitive Salary****+ Bonus + Excellent Benefits****Operations Supervisor - Eastleigh- Plumb Parts****So, who are we?** We are Plumb Parts, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.**Also, did we mention?** In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As an **Operations Supervisor**based in **Eastleigh** you’ll be responsible for:* Serving customers behind the trade counter and provide product recommendation.* Processing orders online and in store from suppliers.* Managing stock in the warehouse and trade counter.* Dealing and opening new accounts in order to generate new business.* Dealing with deliveries.* Leading a small team within the branch.This is a full-time, permanent role working 40 hours per week Monday to Friday 07:30am-16:30pm with 1hrs break. 1 in 3 Saturday and the rota basis 08:00-12:00 paid as overtime.**And here’s what we’d like you to have:*** Previous industry or merchant experience and knowledge in plumbing/heating products* Prior experience in a Face to Face customer service/sales environment.* Previous experience as a supervisor - essential.* To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.* Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.**We look forward to receiving your application!**