Team Supervisor

Wolseley Group; Barnsley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave increasing with length of

Generous pension scheme (matched up to

Bonuses potential

Enhanced maternity / adoption leave

Discounts on online and high street

Healthcare access

YuLife app

Cycle to Work scheme

and more!

Job summary

Plumb Centre in Barnsley is seeking a Team Supervisor to support branch operations, supervise staff, assist the Branch Manager, and help drive sales while ensuring excellent customer service.

You will handle stock, assist customers at the trade counter, manage goods in/out, and maintain safety and procedures; the role is 40 hours per week Mon–Fri 7.00am-5.00pm with Saturday rota.

Qualifications

• Experience supervising or leading a team in a trade environment.
• Customer-focused approach with ability to upsell and develop base of customers.
• Experience handling stock control and inventory management.

Responsibilities

• Assist the Branch Manager with day-to-day branch operations.
• Supervise and support colleagues, providing guidance and feedback.
• Serve customers on the trade counter with product knowledge.
• Develop the customer base and improve retention and sales.
• Manage goods in/out, picking and packing orders, and stock checks.
• Ensure compliance with policies and procedures.

Skills

Team supervision

Customer service

Stock control

Sales focus

Branch operations

Job description

Salary

Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits

Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

So, who are we?

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary there are also benefits on tap – including:

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

As a Team Supervisor based in Barnsley, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Team Supervisor.

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

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