Team Member - KFC

Moto Hospitality; Stirling; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality provider in Stirling is seeking a proactive Team Member. In this role, you will greet customers, process orders, and assemble KFC products while ensuring high standards of service. Ideal candidates thrive in dynamic, fast-paced settings and are committed to delivering excellent customer experiences. The position offers competitive pay and benefits, including bonuses, discounts, and development opportunities for growth within the company.

Benefits

Up to 1 week's discretionary bonus pay

Up to 60% colleague discount

Enhanced benefits including sick pay

Development opportunities with funded qualifications

Weekly Pay

Qualifications

• Ability to thrive in fast-paced environments.
• Self-motivated with a calm demeanor in busy settings.
• Strong focus on customer experience and satisfaction.

Responsibilities

• Greeting customers with a warm and friendly welcome.
• Processing orders efficiently and accurately.
• Assembling KFC products to order with speed.
• Delivering expected brand standards.
• Resolving customer challenges and inquiries.
• Maintaining a tidy store and kitchen.

Skills

Adaptability

Customer service

Teamwork

Job description

Team Member - £12.40 14 hours - Tuesday and Thursday only

Address: Stirling Services, M80/M9 Junction 9, Pirnhall, Stirling FK7 8EU

Are you ready to be our next KFC Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of KFC products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimer: Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph. Please note this role internally is known as Customer Service Assistant. Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.