Team Member - Cardiff St David's

Chopstix Group; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fast-casual restaurant brand in Cardiff, Wales, is seeking a passionate Team Member. In this role, you will provide exceptional customer service, ensuring a fast, fresh, and tasty dining experience. Responsibilities include taking orders, maintaining cleanliness, and adhering to safety guidelines. Ideal candidates are team players who thrive in a busy environment and enjoy providing a friendly service. Join us to begin your journey in a dynamic and supportive work culture!

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt in Health & Dental Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Bonus / Incentive Schemes

Free Meals on Shift

Career Development via our Career Pathway

Refer A Friend Scheme

Qualifications

• Passionate about providing great service in a busy environment.
• Ability to create a fantastic experience for customers.
• Willingness to assist in back of house operations when required.

Responsibilities

• Be the first point of contact for customers.
• Take & pack orders, ensuring food is presented and delivered accurately.
• Maintain cleanliness of the front counter, restaurant, and toilet areas.
• Adhere to all Health & Safety and Food Safety guidelines.
• Ensure customers' happiness is prioritized.

Skills

Customer service

Teamwork

Adaptability

Attention to detail

Job description

Team Member – Cardiff St David's

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration.

Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience.

At Chopstix, we put our whole heart into everything we do, fostering a work / life balance that fits our people perfectly.

Let's stir-fry success together!

At Chopstix we are guided by our core values that are rooted in our DNA :

• We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team.
• Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up.

PERKS THAT PACK A PUNCH!

• Employee Discount
• Online Discounts in High Street Stores
• Opt in Health & Dental Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Bonus / Incentive Schemes
• Free Meals on Shift
• Career Development via our Career Pathway
• Refer A Friend Scheme

WHAT DO WE WANT?

We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team.

• You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
• You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
• You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
• You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
• We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
• You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun!

YOUR LOVE FOR HOSPITALITY + OUR VALUES & DNA = AN AMAZING CAREER!

WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!