Team Member - BP

Moto Hospitality; Stirling; On-site; GBP 40,000 - 60,000; Part time

Job summary

A motorway service company in Stirling is looking for enthusiastic team members. The role involves maintaining stock levels, preparing refreshments, and providing excellent customer service. No prior experience is necessary, as training will be provided. Benefits include an annual bonus, discounts, and development opportunities.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Weekly Pay

Qualifications

• Must be 18 years or over for certain tasks.
• Ability to access site due to limited public transport.

Responsibilities

• Maintaining stock levels.
• Preparing hot food and refreshments.
• Serving customers in a timely manner.
• Providing exceptional customer service.
• Handling customer enquiries.
• Operating tills and processing orders.
• Maintaining standards around product quality and cleanliness.

Job description

Overview

£12.40 per hour
Address: Stirling Services, M80/M9 Junction 9, Pirnhall, Stirling FK7 8EU
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

Responsibilities

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Requirements and Considerations

• Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Being a motorway services area means some sites will have limited or no access through public transport. Please check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant. You might even be looking for a career change as a carer, cleaner or a warehouse assistant—we’d love to hear from you! Where our customer’s journey pauses, yours just begins. Apply today. Please note internally this role is called Customer Service Assistant. Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period). Also INDP (note: keep as-is if it was part of the original content, but presented here as part of the section).

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