Team Member - Birmingham Bull Street

Chopstix Group; Highgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Asian quick-service restaurant in Highgate, UK, is seeking a passionate team member to provide exceptional customer service in a dynamic environment. The ideal candidate will create fantastic experiences for customers, ensuring orders are accurately taken and presented. Responsibilities include maintaining cleanliness and assisting in food preparation. Benefits include employee discounts, health plans, and career development opportunities.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt in Health & Dental Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Bonus/Incentive Schemes

Free Meals on Shift

Career Development via our Career Pathway

Refer A Friend Scheme

Qualifications

• Passionate about providing exceptional customer service.
• Ability to thrive in a busy environment.
• Enjoy working as part of a team.

Responsibilities

• Create a fantastic experience for customers at first contact.
• Ensure food is presented to specifications and orders are packed correctly.
• Maintain cleanliness in customer areas and assist back of house when needed.
• Adhere to health and safety guidelines.

Skills

Customer service

Teamwork

Attention to detail

Adaptability

Job description

We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team.

Responsibilities

• You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
• You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
• You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
• You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
• We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
• You will put our customers' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun!

Company Overview

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

Core Values

• We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

Benefits

• Employee Discount
• Online Discounts in High Street Stores
• Opt in Health & Dental Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Bonus/Incentive Schemes
• Free Meals on Shift
• Career Development via our Career Pathway
• Refer A Friend Scheme