Team Leader: Run Busy Shifts, Deliver Great Guest Experience

Chef and Brewer; Tonbridge and Malling; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts 33%

Employee assistance program

Maternity/paternity policies

Menopause Friendly

Job summary

Chef & Brewer is seeking a Team Leader to guide a pub team, ensuring smooth shifts, great customer service and safe, compliant operations. You’ll support management, keep the bar running like clockwork, and set the standard for service during busy periods.

Join a welcoming environment in a country-style pub setting, dedicated to quality food and drink and a positive team culture. This role emphasizes leadership and hands-on supervision on shift.

Qualifications

• Strong leadership and example-setting on shift
• Ability to deliver memorable customer experiences
• Ability to deputise for management and resolve issues
• Organise and coordinate a busy team and shift operations
• Ensure bar safety, legality, and cleanliness

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Shift coordination

Problem solving

English proficiency

Job description

Chef & Brewer is seeking a Team Leader to guide a pub team, ensuring smooth shifts, great customer service and safe, compliant operations. You’ll support management, keep the bar running like clockwork, and set the standard for service during busy periods.

Join a welcoming environment in a country-style pub setting, dedicated to quality food and drink and a positive team culture. This role emphasizes leadership and hands-on supervision on shift.