Pub Team Leader: Drive Exceptional Service & Smooth Shifts

SmartRecruiters, Inc.; Theale; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension

Career development

Staff discounts

Employee assistance program

Job summary

Chef & Brewer is seeking a Team Leader to guide the shift, ensuring the team has what they need to run smoothly and that standards are consistently met. You’ll deputise for the management team, coordinate a busy service, and maintain safety and cleanliness across the bar.

A strong focus on customer experience and teamwork is essential. You'll lead by example, delivering heartfelt service and supporting your colleagues to handle peak periods efficiently.

Qualifications

• Experience leading a hospitality team during busy shifts.
• Ability to deputise for management and resolve issues.
• Ensure safety, legality, and cleanliness of the bar.
• Pours pints with high attention to detail.

Responsibilities

• Lead the shift by example and ensure the team has what they need to run smoothly.
• Maintain high standards and ensure customers are kept happy.
• Organise and coordinate the team during busy periods to keep service efficient.
• Keep the bar safe, legal and clean, addressing issues quickly and safely.

Skills

Attention to detail

Customer service

Problem solving

Team player

Job description

Chef & Brewer is seeking a Team Leader to guide the shift, ensuring the team has what they need to run smoothly and that standards are consistently met. You’ll deputise for the management team, coordinate a busy service, and maintain safety and cleanliness across the bar.

A strong focus on customer experience and teamwork is essential. You'll lead by example, delivering heartfelt service and supporting your colleagues to handle peak periods efficiently.