Pub Shift Leader: Elevate Service & Team Performance

Chef & Brewer - BRA_101; Ellesmere Port; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Career progression

Staff discounts

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Wagestream wage access

Retail discounts

Job summary

Chef & Brewer in the United Kingdom is seeking a proactive Team Leader to guide the shift, uphold high standards, and ensure guests enjoy a warm, memorable visit.

You will lead by example, deputise for management when needed, coordinate a busy team, and keep the bar safe, legal, and clean while delivering great service.

Join a supportive pub group offering training, friendly colleagues, and opportunities to progress within the brand.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Leadership

Customer service

Team coordination

Attention to detail

English proficiency

Job description

Chef & Brewer in the United Kingdom is seeking a proactive Team Leader to guide the shift, uphold high standards, and ensure guests enjoy a warm, memorable visit.

You will lead by example, deputise for management when needed, coordinate a busy team, and keep the bar safe, legal, and clean while delivering great service.

Join a supportive pub group offering training, friendly colleagues, and opportunities to progress within the brand.