Pub Team Leader: Lead Welcoming Shifts

Chef and Brewer; Nether Kellet; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension

Brand discounts

Employee assistance program

Maternity/paternity policies

Menopause friendly

Wagestream

Retail discounts

Job summary

Chef & Brewer is seeking a Team Leader to guide our pub team, ensuring shifts run smoothly and standards are consistently high. You will support the management team, coordinate duties, and help deliver a warm, memorable customer experience.

You will lead by example on service excellence, safety, and compliance, while maintaining a positive, adaptable attitude during busy periods across our country pubs.

Qualifications

• Lead by example to ensure shifts run smoothly with high standards.
• Create a positive and welcoming experience for customers.
• Deputise for management and resolve issues during their absence.
• Organise and coordinate the team during busy periods.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift to keep service on track.
• Ensure the bar is safe, legal, clean, and issues are dealt with quickly and safely.

Skills

Team leadership

Customer service

Communication

Problem solving

Adaptability

English proficiency

Job description

Chef & Brewer is seeking a Team Leader to guide our pub team, ensuring shifts run smoothly and standards are consistently high. You will support the management team, coordinate duties, and help deliver a warm, memorable customer experience.

You will lead by example on service excellence, safety, and compliance, while maintaining a positive, adaptable attitude during busy periods across our country pubs.